Policies
Please review these documents so you can fully understand how we work with you.
Commercial Billing Policy
Service rates, payment terms, and any applicable fees for our business clients.
Download PDFResidential Billing Policy
Service rates, payment terms, and any applicable fees for our home clients.
Download PDFRefund Policy
The conditions under which refunds may be issued, including terms and eligibility.
Download PDFData Protection Policy
How we handle and protect your data, including the cookies this website uses.
Download PDFData Request
Request a data export for your account, including any quotes, contracts, invoices, statements, documentation, and passwords we have on record. You must be the account owner to be eligible.
Request A Data Export